How do I know if I need Orthotics?

Orthotics are recommended for:

  • Joint pain in the ankles, knees, hips or back when standing, walking or running
  • People standing and working on concrete/hard surfaces
  • People who play sports regularly
  • Diabetics
  • People with foot problems such as bunions, corns, fallen arches, etc.
  • People with bow-legs or knock-knees
  • People who suffer from sore feet on a regular basis
  • People over the age of 40
  • People showing signs of inherited foot problems

Orthotics may be fit to many types of shoes, including dress shoes, running shoes, boots, hockey skates, and sandals.

  How do I book an appointment?

You are able to book an appointment with one of our therapists who will assess your feet and scan them using the latest GAITSCAN techology. You will be provided with a report as well a suggestions as to whether or not orthotics are indicated, and what type of orthotic you may need.

  Will this be covered by insurance?

As of 2013, all major insurance companies will need a doctor’s referral for reimbursement for custom orthotic devices.

Along with a doctor’s note, it is important to check with your insurer to ask these important questions:

  • Can my orthotics be dispensed by a physiotherapist
  • Do I have seperate coverage for devices and shoes
  • Does my coverage renew yearly?
  • Will I require a new doctor’s note for a second pair of orthotics?

All orthotics are required to be paid in full by the customer and submitted to insurance with the appropriate paperwork.

We will be more than happy to provide you with a preauthorization letter to submit to insurance ahead of time.

  What should I bring to my appointment?

It is important to bring your doctor’s note, a pair of shorts, and the shoes that you will be wearing the orthotic in, as well as any previous pairs of orthotics that you own.

  How long will my appointment take?

It will take approximately 30 minutes to complete your assessment.



Read our latests articles on orthotics:

4 Key Reasons for Orthotics

Happy Feet without Blowing the Bank



Product information available for download:

Wearing Instructions

Gaitscan Information